1. Information We Collect

We may collect the following types of personal information when you use our services:

• Contact Information: Name, email address, phone number, and social media handles

• Billing Information: Payment method, billing address (processed securely through third-party platforms like Stripe or PayPal)

• Communication Data: Messages or interactions via email, text, WhatsApp, Telegram, or coaching platforms

• Purchase History: Products, coaching sessions, or group subscriptions purchased

• Usage Data: Page visits, time spent on site, and user preferences

2. How We Use Your Information

Your information is used to:

• Deliver coaching services and digital products

• Personalize your experience and provide relevant content or resources

• Send transactional emails (confirmations, reminders, updates)

• Respond to customer inquiries or support requests

• Process payments securely

• Improve our website, offers, and coaching experiences

3. How Your Information is Shared

We do not sell, rent, or trade your personal information. Your data may be shared with trusted third parties solely for the purpose of:

• Payment processing (e.g., Stripe, PayPal)

• Email communication (e.g., ConvertKit, Systeme.io)

• Hosting private groups or communities (e.g., Telegram)

All third-party partners are required to uphold strict data protection standards.

4. Data Retention

We retain your information for as long as it is necessary to fulfill the purpose it was collected, unless a longer retention period is required by law. You may request deletion of your data by contacting us at Alainamsalerno@yahoo.com

5. Your Rights

You have the right to:

• Access your personal data

• Request correction of inaccurate or incomplete data

• Request deletion of your data

• Withdraw consent for marketing communications at any time

To exercise your rights, email us at Alainamsalerno@yahoo.com

6. Email & SMS Marketing

By opting into our newsletter, coaching programs, or texting services, you agree to receive occasional promotional and support messages. You may unsubscribe at any time by clicking the unsubscribe link in emails or by replying "STOP" to text messages.

7. Security

We take data security seriously and implement appropriate technical and organizational safeguards to protect your personal information.

8. Cookies & Tracking

We may use cookies or similar tracking tools to enhance your browsing experience and gather website analytics. You can adjust your browser settings to refuse cookies if desired.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect information from minors. If we become aware of such data, it will be deleted promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page, and continued use of our services indicates your agreement to the updated policy.

Contact Us

If you have any questions about this policy or how your data is handled, please contact:

Ask Alaina LLC
Email: Alainamsalerno@yahoo.com

Website: www.askalainallc.com